Securus Technologies – Helping Law Enforcement Officers Perform Their Duties Efficiently
One of the companies that have been making waves in the field of inmate communications is Securus Technologies. The company has made tremendous progress in the area since its inception in the year 1986. As the company focuses heavily on research and development, it also has a specialized technology center in Dallas, Texas, where the company also has its headquarters. Even though the companies headquarter is in Dallas, Texas, it has regional offices in Allen, Carrollton, and Atlanta. The company plans to expand its operations across the country shortly, and thus, many more regional offices would be dotted across the country to ensure quick and efficient services to the customers.
The customer service of the company is highly famous for being fast, attentive, caring, and responsive. It is also one of the reasons why Securus Technologies won the Gold Stevie Award for the best customer service the first time it participated in the contest. It is an award that honors corporate excellence, and Securus Technologies beat more than 2,000 companies from across the globe to secure the award for the best customer service. The company recently released a news release on the internet where it shared with the world what the law enforcement officers feel about the enterprise’s services.
In the media release, the company published parts of the letters sent by the law enforcement officers, in which they described how the services like LBS and Investigation PRO is helping them efficiently do their duty. The law enforcement officers said that these services are helping them stay safe in the line of duty and catch criminals more quickly. Such services make the work of the law enforcement officers easier and helps keep the crime rate low in the society. I feel that the company is helping the correctional industry tremendously with its advanced technology and services.